DEPARTMENT

ICT Services

Applications and services in this department at iYunivesithi Walter Sisulu.

14 shown · 160 total in AppYard

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14 apps in ICT Services

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ICT Service Desk

Log and track ICT support requests.

1,115 downloads

Web · v1.0.0 · ICT Services

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Remote Support Portal

Remote assistance for desktop support.

770 downloads

Web · v1.0.0 · ICT Services

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Knowledge Base

Self-help articles for common ICT issues.

456 downloads

Web · v1.0.0 · ICT Services

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SLA Dashboard

Monitor service level agreement performance.

435 downloads

Web · v1.0.0 · ICT Services

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ICT Service Management System

Ticketing engine for ICT and departmental support.

381 downloads

Web · v1.0.0 · ICT Services

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Problem Management

Root-cause analysis for recurring issues.

263 downloads

Web · v1.0.0 · ICT Services

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Change Management

Controlled ICT change requests and approvals.

257 downloads

Web · v1.0.0 · ICT Services

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Software Inventory

Catalogue of licensed and deployed software.

255 downloads

Web · v1.0.0 · ICT Services

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Incident Management

Manage ICT incidents and outages.

161 downloads

Web · v1.0.0 · ICT Services

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Helpdesk Ticketing

Ticketing engine for ICT and departmental support.

48 downloads

Web · v1.0.0 · ICT Services

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Asset Management

Track ICT hardware and software assets.

18 downloads

Web · v1.0.0 · ICT Services

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ICT Service Desk App

ICT Service Desk App

5 downloads

Android · 55.2 MB · v1.0.0 · ICT Services

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File Share

Enterprise document repository with SharePoint sync.

Web · v1.0.0 · ICT Services

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ICT Admin

Management portal for Walter Sisulu digital ecosystem.

Web · v1.0.0 · ICT Services

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ictservicedesk@wsu.ac.za ICT admin